Job Title: Functional Expert iShift Finance

Location : Hyderabad

The Functional Expert iShift Finance for the S/4 CoE is co-responsible along with Solution Delivery (SD) for the design and the deployment of a single technical solution covering Finance standardized processes for A2R, P2P and CI2C in a single SAP solution for all businesses on all geographies.

He/she will bring his/her expertise of business processes and SAP solutions, best practices and possible improvements.

He/she will organize and deliver, for his/her stream, solution design and all project deliverables under Digital responsibility (SAP solutions design, implementation in the systems, all related documentation), for the Projects he is assigned to, for Project duration.

He/she is also responsible for managing and overseeing the AMS partner across all iShift One ERP Program roll outs. He/she will be the primary resource responsible for a combination of the AMS partner contract, performance relationship and risk management. He/she will also play an important coordination role with the business for escalating points, and or scope changes pipeline/prioritization. He/she must understand contractual and operational working relationships with AMS partner to ensure effective delivery of committed goods and services for the Region. This role is a leadership position, reporting directly to the iShift Product Line Manager. The Functional Expert iShift Finance is accountable to support the iShift Product Line Manager in his duty to achieve best-in-class internal service levels for giving the proper support to the different SHIFT One ERP Program user country communities.

The Functional Expert iShift Finance:

• Relationship management:
  • Manage the relationship with the business community playing a role of iShift Leader to better coordinate incident escalations, mobilizations, coordination and scope changes prioritization.
  • Serve as a point of escalation for vendor issues and disputes and drive those issues to resolution.
  • Manage the communication process with AMS partner, including what information should be communicated, when and by whom, to ensure that appropriate leverage is preserved.
• Performance management:
  • Oversee the measurement and reporting of vendor performance, including the development of evaluation tools based on constituent requirements, and the creation of scorecards and dashboards that will accurately present this data.
  • Ensure that the metrics used to evaluate performance are properly tied to business outcomes and bias-free, and that the associated communications around these metrics are clear.
• Leadership and managerial duties:
  • Vendor management capability in alignment with the strategic and operational objectives of the technology organization and the business.
  • Foster a culture of success through performance targets, one on ones, a clear engagement strategy and regular performance reviews, ensuring that you have the right person in the right role based on his or her skills and competencies.
  • Provide training and resources for internal or external staff members who are charged with executing vendor management activities.
• Operational duties:
  • Ensures Methodology and deployment expertise for incidents and enhancements, tracking and monitoring all related required deliverables status & quality.
  • Responsible to control that the AMS partner complies to Sanofi policies and standards and industry regulations applicable for information systems, personnel and security.
  • Serve as the leadership-level point of contact between the vendor organization and internal customers consuming vendor services and solutions.
• Risk management:
  • Maintain vendor risk assessments or risk registers in cooperation with risk, privacy, business continuity and security teams.
  • Partner with procurement and finance to track and report on vendor financial viability, business continuity, and corporate and regulatory compliance.

At Sanofi diversity and inclusion is foundational to how we operate and embedded in our Core Values. We recognize to truly tap into the richness diversity brings we must lead with inclusion and have a workplace where those differences can thrive and be leveraged to empower the lives of our colleagues, patients and customers. We respect and celebrate the diversity of our people, their backgrounds and experiences and provide equal opportunity for all.