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Head of Workplace Experience, India

date posted 04/18/2024
contract type Full time
job id R2732288
location Mumbai, India

About the job

Our Team:

Real Estate & Workplace supports the cultural transformation journey of Sanofi to meet the needs of all generations with modern, digital, collaborative workplaces that are diverse, inclusive, and sustainable.  Our workplace is rooted in hospitality principles and integrates the latest technologies and best-in-class services tofuel the passion of our people to bring their best self to work, where they can deliver outstanding performance and growth. Our strategy is built on pioneering the evolution of the workplace, leading in environmental stewardship, and revolutionizing our ways of working.

Main responsibilities:

As the Head of Workplace Experience (WX), India, you will be responsible for overseeing all aspects of the Sanofi Workplace environment. You will lead a team dedicated to creating an inclusive, efficient, and inspiring workspace that aligns with Sanofi’s culture and values. The role encompasses hospitality services, workplace services, vendor relations, and employee well-being initiatives.

  • Deploy the Workplace strategy at the offices in India by optimizing the quality of experiences and guaranteeing the best working and social conditions; develop a continuous improvement approach to ensure the satisfaction of Residents and Visitors
  • Develop, implement, and lead successful strategies and tactics to improve operational effectiveness and efficiency
  • Ensure the promotion of the workplace and hospitality services offered on site for Residents and Visitors by developing a marketing approach that engages and informs
  • Lead WX in India while guaranteeing the expected level of service and quality; ensure the coordination of all services and amenities in the workplace
  • Build communication, information, and engagement methods for occupants in collaboration with Corporate Functions and Business Partners
  • Serve as a liaison between WX and Business Partners to ensure the Workplace Services supporting core WX objectives are clearly defined, monitored, communicated, and considered in operational prioritisation and planning
  • Partner with the Business Leaders to ensure clear accountability for service-level adjustments, contract decisions, scope changes, and vendor management for services in the RE & WX P&L
  • Manage the WX operating and investment budgets in coordination with Regional WX strategy
  • Train, motivate and develop personnel to achieve high-level of morale and efficient performance
  • Ensure compliance with policies/procedures in safety, security accessibility, and sustainability

About you

  • Experience: 15+ years of experience in hospitality management, workplace services, or related roles.
    • High capacity and willingness to engage across multiple disciplines
    • Demonstrated self-directedness in ambiguous environments and ability to manage through influence
    • Readiness to go the "extra mile" in times of challenge and uncertainty
    • Excellent communication and interpersonal abilities
  • Technical skills:
    • Proficient in project management and budget oversight
    • Knowledge of workplace safety standards and regulations
  • Education: Graduates / Post Graduates with relevant work experience
  • Languages: Proficiency of English required, both spoken and written

Note.  This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by the employee holding this position. It is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities, or working conditions associated with the position.

Pursue progress, discover extraordinary

Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.

At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.

Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!

Pursue progress, discover extraordinary

Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.

At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.

Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!

Please note you are leaving the corporate site of Sanofi and are being redirected to our applicant tracking system, Workday, which allows you to apply to our open positions.

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