Job title: Medical Sales Executive

• Location: Malaysia
• Outstation Travelling: Minimal   
• Job type: Permanent

About the job

To achieve the territory sales and milestones objectives within assigned territory and portfolio through:

• Increasing prescriptions of Sanofi products in accordance to sales and marketing activities and in compliance with company procedures and policies, HSE, Pharma Code/SAPI requirements, Pharma code of conduct and ethical standards at all times.
• Understanding organization mission/vision and demonstrate organization values.

Main responsibilities:

Sales Activity

• Execute Territory Action Plan (TAP) and marketing activities to targeted customers in line with marketing strategies to optimize prescription.
• Support in organizing meetings, seminars, group selling activities (GSA) and CMEs (physical/virtual) to enhance company corporate values and disease awareness.
• Customer base management to support effective segmenting and targeting (S&T) exercise.
• Update on competitors' activities including expansion plan, territory reorganization, product, pricing and provide regular feedback to Line Manager and relevant internal stakeholders.
• Be aware on hospital tender prices, formulary listings and existing tender duration of current products (for gov sector) and provide timely feedback to Line Manager.
• Ensure all activities are operating within approved budget and judicious use of resources across territories.
• Maintain high level of customer service quality both directly and indirectly through distributor.
• Establish sustainable partnership with KOLs through effective stakeholder management

Sales Call Quality

• Effectively utilize all sales support materials, SFE tools, clinical papers (on-label indications), visual aids and other resources to maximize sales call quality and implement sales strategy.
• Disseminate product information to HCPs in a convincing manner using the prescribed product positioning, promotional messages and set objectives in line with marketing strategy.
• Adapt to individual customer persona and utilize omnichannel approach to deliver effective calls.
• Apply knowledge of all promoted products, key competitor products, major clinical trials and clinical disease states to maximize promotional effectiveness.
• Update on product and disease knowledge to enhance effective and insightful calls to HCPs.
• Fulfill a predetermined number of effective calls (daily/monthly) to targeted customers via omnichannel.
• Participate in product training and certification programs as per requirement.
• Prepare a daily pre-call plan with clear objectives for each call followed by a post call analysis to improve on next call.

Core Professional Requirements

• Meet core professional requirements in relation to administration, communication, reporting, company assets and dress code standards.
• Be accredited and certified in the sales process and achieve passing mark in all product knowledge assessments.
• Maintain high standard of product, disease, technical and pharmaceutical knowledge through continuous updates and learning, training, assessment and participation in relevant medical seminars.
• Swift and timely reporting of adverse events to Pharmacovigilance, observing the Sanofi's Adverse Drug Reaction (ADR) reporting requirement.
• Active participation in team meetings/brand meetings/project-based meetings.
• Ensure execution excellence in activities rolled out by marketing.

Health, Safety and Environment (HSE) Responsibilities

• Be responsible in complying and meeting all HSE roles and responsibilities in accordance to HSE policy.
• Identify and correct any unsafe conditions or behaviors and immediately notify SM/HSE/HR of any critical incidents within 24 hours and complete the submission of injury report within 48 hours.

About you

• Experience: Preferably 1 year of sales experience in pharmaceutical industry or relevant functions

• Soft skills: Interpersonal skills, empathy, resilience and time management

• Technical skills: Proficiency in Microsoft Office suite of products

• Education: Tertiary qualifications (preferably in Science)

• Languages: English and proficiency in Chinese dialects is an added advantage  

• Travel requirements: Possess a valid driving license  

Sanofi Behaviors and Skills

This position is required to demonstrate behaviors such as Stretch, Put the interest of the organization, Act in the interest of our patients and customers and Take Action.  During the interview we will also be asking for examples of skills such as Strategic Thinking, Result Orientation, People Leadership (if applicable), Relationship and Influence.

Pursue progress, discover extraordinary

Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.

At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.

Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!

Pursue progress, discover extraordinary

Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.

At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.

Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!