People Services Employee Lifecycle Manager - Asia

Job Summary

Provide effective support on end to end HR Services processes for Employee Life Cycle (ELC) for Asia (Thailand, Malaysia, Singapore and Philippines) covering the following areas :

• Onboarding /Offboarding

• External work force management

• Connect to Resolve management

• Job Change

• Movement: within organization, domestic relocation, international transfer (short term)

• International Permanent Transfer (IPT) for Thailand, Malaysia, Singapore and Greater Gulf

• International Mobility

• HR admin on Local Legal report onsite or in the country

• Increase user adoption and new ways of working on ELC Management

2.Single Point of Contact (SPOC) for ELC processes , as representative from Kl Captive to GPO or GPL on ELC processes or matters.

3.People Manager:

• Ensuring IDP for each team member update and communicate properly during career dialogue with 70% on the job training; 20% cross functional/Global/regional project; and 10% Class room training (1learn; CURIOUS; Sanofi University; #OWNIT program etc) plan in place.

• Implement proper performance management, manage performance Improvement Plan (PIP) for poor/under performance member

• Conduct frequent feedback and coaching, 1:1 dialogue, and Performance review (mid year and year end).

4.Ensuring Executive KPIs and Non Executive KPIs are fulfill the company standard requirements.

- Identify the pain points, discuss with related stakeholder for alignment, deliver the KPIs and clear RACI, who doing what.

5.Global Core Model deployment and revised or updated quarterly

• If needed communicate with all neighboring functions, to have clear accountability on the RACI.

• Ensuring all the gap are closed in timely manner and get approval from Global for "exception”.

Compliance:

• Ensuring all CSA are closed on time; follow up on Audit finding and closed all the finding in timely manner. Update the IC & P system report re CSA and Audit status.

The Employee Life Cycle Manager works closely with  HR, BU heads, BU Admin/secretary, Internal Control, Internal Audit, Security, Legal, ITS Business Partners, Facilities management, Payroll and T&E BPO partner and HR Services front line teams in countries / regions.

Operations

• Coordinate and manage employee life cycle and C2R activities in Workday and on the ground with the various stakeholders relating to Sanofi entities within the perimeter of SBS HR Services Asia (Thailand, Malaysia, Singapore and Philippines) and deliver the services as per their respective Service Partnership Agreements (SPA).

  • Create employee contracts, complete all required steps, coordinate with the various stakeholders to make an efficient and seamless on-boarding experience 

  • Manage the employee job change process in Workday and related systems, coordinate with external parties for immigration, relocation, training as required

  • Administer termination activities , coordinate collection of assets

  • Monitor data quality and identify potential issues and take pro-active measures

  • Prepare periodic reporting and ad-hoc reports 

• Contribute to business reviews

• Ensure compliance of processes, transactions and reports with Sanofi policies and guidelines  

• Monitor operational KPIs to pro-actively manage execution issues

• Supervise and coach the team of analysts

  • Provide expertise and coaching

  • Anticipate workload and allocate resources for effective and efficient delivery

  • Select and hire employees

  • Evaluate employee performance, determine training needs, develop talent

  • Address performance issues and make recommendations for personnel actions

  • Motivate and reward employees by recommending salary increases, bonuses and promotions

• Build, document and transfer HR Services Core Model process knowledge (Level 6/7) relating to employee life cycle and C2R  management

• Provide Tier 1 and Tier 2 C2R  support for this sub-process as per the Customer Service process in Service Now and contribute to the Knowledge Database

Continuous improvement

• Identify process improvement opportunities through elimination of redundant activities

• Participate in process automation initiatives and ensure seamless adoption and transition

• Participate in global projects as required

Expected skills

Functional

• Broad understanding of HR process and activities and SBS organization
• Awareness of data privacy rules (GDPR etc)
• Good business acumen
• Strong deductive and analytical skills

Technical

• Hand-on experience of Workday and Human Capital Management (HCM)
• Knowledge of Microsoft Office with advance level proficiency in Excel

Interpersonal

• Ability to interact with internal and external clients in a professional manner
• Team player, able to work collaboratively transversally and with EE front line teams with an end to end mindset
• Good communication skills at all level, verbal and written
• Attentive to customer focus needs and feedback
• Positive thinking and attitude

Leadership

• Ability to work independently and take ownership of tasks and processes
• Ability to organize, prioritize and structure the tasks for oneself and direct reports
• Attentive to detail and works with precision
• Action oriented, delivery driven, change agent
• Lead by example to deliver high quality service, customer satisfaction

Requirements

• Graduate or Master’s degree with HR or business administration
• Experiences in HR functions preferably in an international multicultural environment
• Team supervision in a shared service environment

Sanofi Behaviors and Skills

This position is required to demonstrate behaviors such as Stretch, Put the interest of the organization, Act in the interest of our patients and customers and Take Action.During the interview we will also be asking for examples of skills such as Strategic Thinking, Result Orientation, People Leadership (if applicable), Relationship and Influence.

Pursue progress, discover extraordinary

Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.

At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.

Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!

Pursue progress, discover extraordinary

Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.

At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.

Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!