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A Range of Possibilities

Dep Dir Sales & Marketing Operations

date posted 09/28/2022
contract type Full time
job id R2660755
location Toronto, Canada

Reference No. R2660755

Position Title: Dep Dir Sales & Marketing Operations

Department: Customer Service & Sales Operations

Location: Toronto

Sanofi Pasteur: The world’s leading vaccine company

Sanofi Pasteur, the vaccines division of Sanofi, is the largest company in the world devoted entirely to human vaccines. Our driving goal is to protect people from infectious diseases by creating safe and effective vaccines.  Our company distributes more than 1 billion doses of vaccine each year, making it possible to vaccinate more than 500 million people across the globe.  Sanofi Pasteur offers the broadest range of vaccines in the world, providing protection against 20 bacterial and viral diseases.

Sanofi is dedicated to supporting people through their health challenges. We are a global biopharmaceutical company focused on human health. We prevent illness with vaccines, provide innovative treatments to fight pain and ease suffering. We stand by the few who suffer from rare diseases and the millions with long-term chronic conditions.  With more than 100,000 people in 100 countries, Sanofi is transforming scientific innovation into healthcare solutions around the globe.

Position Summary:

This position will be responsible for rolling forecasting, supply planning and management including cross-functional engagement with local and global supply chain stakeholders to ensure the timely delivery and release of products to meet contractual and market demand.   The individual will liaise with the Manager of Customer Service and Distribution Services to represent the Canadian ComOps business interests and ensure integration of supply planning into the product ordering and shipping process for the annual influenza vaccine campaign.   In addition to supply management the incumbent will have responsibility for generating key reports regarding supply timelines, customer utilization and material master data while updating all necessary internal databases as they relate to changes in product presentations or new product material master data requirements.

Key Responsibilities:

Canadian S&OP Process Management

  • Rolling Forecast Process:  The incumbent will work with the brand managers and sales force to develop a 36 month projection of product volumes and sales for the promoted and non-promoted products to be used by Supply Chain for production and inventory level planning.  The incumbent will support the ComOps input to the Financial Planning and Budgeting exercises and be responsible for managing forecast and demand input into FutureMaster.

  • Demand Planning Process: The individual will develop the demand forecast (dRF) based on projected sales taking into consideration run rates, production timelines and product release requirements for the Canadian Market.    They will attend weekly CONNECT meetings with the French production sites as well as the North American Demand and Supply update meetings, Acel Supply meeting and North America S&OP meetings to represent Canada’s interests as they relate to product supply planning and lot allocation.  This position will liaise with Regulatory, Quality and Supply Chain to effectively manage the release of product lots to meet contractual obligations and market demand to reduce the risk of stock outs.

  • Write-Off Risk Review Process: To minimize write-off risk through active inventory management and planning the incumbent will coordinate with the Head of Sales and the Finance Business partner by leading a monthly write-off review meeting to identify potentials risks develop associated mitigation strategies.

  • Drug Shortages and Discontinuation Process: The role will be responsible for implementation of the Drug Shortages and Drug Distribution processes for the Vaccines Business unit.

Specific to the annual Influenza Campaign

  • The individual will provide preliminary delivery and release schedules for internal guidance including batch assignment, schedule bi-weekly Flu Operational meetings with Marketing, Sales, Regulatory, Canadian and US Supply Chain to review orders and progress to contractual supply schedules.  They will manage annual flu campaign from sales operations perspective, coordinating with Customer Service and the Distribution Centre for both public and private market sales. 

Monthly Reporting and Material Master Data

  • Prepare necessary compliance reports including but not limited to:

    • Product Supply Table and Periodic Supply Update.

    • Support sales in the delivery of the monthly Public Services and Procurement Canada supply updates.

    • The Months On Hand report.

    • Postponed Turnover and report.

    • Forecast accuracy, forecast dispersion, monthly trending and report in tool.

    • Annual volume compliance update.

  • Support ComOps in the preparation of:

    • New Product Setups.

    • Manage ECC Net/GS1 Database for external customer reference (Wholesalers).

    • Maintenance of audit compliance files.

Major Challenges:

The incumbent must be well organized and capable of handling multiple priorities, while delivering a high level of customer service.  The work requires attention to detail and accuracy as the output of this position (forecast, reports, analysis) is viewed by all levels of management.


The accountabilities for this position are country specific and in addition to working within the Commercial Operations function; there will be cross functional work with Finance and Supply Chain as well as Regulatory and Quality Operations.

Key Requirements:

  • Undergraduate degree in business or project management.

  • Certified Supply Chain Professional designation a definite asset.

  • MBA considered an asset but not a requirement.

  • 3+ years in the Pharmaceutical, Retail or Vaccine Production Planning.

Sanofi is an equal opportunity employer committed to diversity and inclusion. Our goal is to attract, develop and retain highly talented employees from diverse backgrounds, allowing us to benefit from a wide variety of experiences and perspectives. We welcome and encourage applications from all qualified applicants.  Accommodations for persons with disabilities required during the recruitment process are available upon request.

Thank you in advance for your interest.

Only those candidates selected for interviews will be contacted.

Sanofi, Empowering Life


At Sanofi diversity and inclusion is foundational to how we operate and embedded in our Core Values. We recognize to truly tap into the richness diversity brings we must lead with inclusion and have a workplace where those differences can thrive and be leveraged to empower the lives of our colleagues, patients and customers. We respect and celebrate the diversity of our people, their backgrounds and experiences and provide equal opportunity for all.

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